GX Framework
Section IIIB: Global Face
The staff can aim for a global career as staff in your overseas shops.
I've personally trained hundreds of shop staff around Japan to communicate with inbound customers. Many of the trainees are starting from English level zero and most of them hate studying language.
That's okay!
It's not language training and there are no exams.
It's communication training and the result is a boost in sales.
The staff learn the communication tools to connect with any inbound customer from any country. They overcome the fear of approaching non-Japanese people, and most importantly, they ENJOY it.
Then, with your help, they can start to aim for a global career path as staff in your overseas shops.
Video Course
For shop staff to start communicating with inbound customers right NOW
Now that your brand has a voice and a face, you should be experiencing a sustained boost in your inbound sales. People can finally connect with your brand in a meaningful 2-way relationship. Amazing!
Your brand is inbound-ready. The foundation is set with your voice and face. You now have the highest chances to convert random inbound walk-ins into a sale. Congratulations!
But we're still relying on luck to bring customers into your store.
Let's look at how we can transform luck into intention.
It starts from the heart.